FAQ Topic: Services

How do I report a street light out?

You can report a street light out by submitting a street light form or go to the home page and select “Report an Issue” and submit a “Street Light” form. If you have done a search the street light form link might be listed below.  You can call (914) 939-0753 during normal business hours.  The … Continued

When will the Village perform street sweeping operations?

The Street sweeper operates on a 2 week schedule. The routes encompass the entire Village beginning at one end and working through to the other end of the Village. Priority is given to the downtown business area before entering secondary roads

Why does the Highway Department sometimes salt instead of plow or plow instead of salt?

Multiple factors influence decisions made to reduce winter weather hazards. Current air temperatures, predicted air temperatures, time of day and precipitation type are all important considerations when determining an appropriate response. In some circumstances, plowing alone is most effective at addressing potential hazards. In other instances, such as cold pavement with dry and blowing snow … Continued

When will my road be plowed?

During significant and severe storms, the Village must be prepared to move personnel and equipment to maintain priority routes first. In fulfilling the need to have all priority streets safe and passable, when resources are limited, plowing of all other streets may be stopped at any time so resources can be shifted to priority routes. … Continued

Why was snow piled up in my driveway by the snow plow?

Unfortunately there are thousands of driveways along the snow removal route which may incur snow overflow into drive openings. Lifting the plow to clear individual drive openings would require a large commitment of resources in labor and equipment which are dedicated to clearing primary snow route roadways and neighborhood streets. Crews try to do their … Continued

Why do I see white stripes on roads in winter time?

Prior to a given storm event, the Superintendent of Public Works may have crews apply liquid sodium chloride called “Brine” on the roads. This Brine turns white leaving the roads residual coated with salt which prevents ice bonding to the road surface. This application of brine also allows rock salt to react quicker and be … Continued

When will the Village start Snow or Ice Control Operations?

The Public Works Superintendent or designated representative will decide when to begin snow or ice control operations. The criteria for that decision are: Snow accumulation of two (2) inches or more; Drifting of snow that causes problems for travel; Icy conditions which seriously affect travel; and Time of snowfall in relationship to heavy use of … Continued

Who picks up dead animals?

Small animals such as raccoons, squirrels, skunks and similar located on roads are collected by the Villages Sanitation Company. Larger animals such as deer are collected by the Highway Department.

Who do I call if the sewer is backing up in my basement?

First call should be to a licensed plumber. Homeowners shall make sure their lines are cleared and free before calling the Village. Should home owner lines be confirmed clear by their plumber and a sewage backup still remains call 914 939 0753 during normal business hours or the Police Department after hours at 914 937 … Continued

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